Lorex 4K Wi-Fi Video Doorbell (Wired, 32GB, Cloud-Enabled)
4K Wired Video Doorbell
Mounting Bracket
Horizontal Wedge 15°
Vertical Wedge 5°
USB Power Cable
Extension Wire
Connecting Wires × 2
Chime Kit
Wire Harness
Anchors & Screws × 2
1/4" Drill Bit
Wire Caps × 3
Release Pin
Pre-installed 32GB MicroSD card
Overall rating: 3.783871 / 5 from 310 reviews.
The Lorex 4K Wi-Fi Video Doorbell offers exceptional image quality and video resolution, making it a top choice for those seeking clear and detailed doorbell footage. Customers appreciate its easy installation process and the wide-angle lens that provides a broad view. However, opinions on notifications and the app's functionality are mixed, and some users find the monthly subscription fees to be a drawback.
Review topics: ["quality","value","packaging","spot","installation","features","connection","issues","setup","support","functionality","price","mount","design","instructions","works","lens","sound","performance","doorbell","view","camera","picture","video","resolution","app","lorex","clarity","notifications","angle"].
"I have sent back the unit as you approved. It did not work AT ALL! After wiring it in it could not even operate the interior chimes which proved to work with the old system. I spent a total of four hours with your agents to make it work with no luck. I made a 2. 4 and a 5G system but still would not pair. And your installation manual was disjointed about step progression. Never Lorex."
"I've nothing but problems with this device. Three calls to support have not solved the problem. Trying to connect to support is a nightmare. Last support call they asked for model number and serial number. And here I sit with a broken device and no return follow up. You can't even create a support email on the site. I would never recommend Lorex just based off the poor support they offer. I want to use them but not now, I recommend another device and with better support if needed, Very sad,"
"So far, the third time is the charm. This is my third Lorex wired doorbell and the first (so far) that works consistently. I also prefer this aspect ratio and people don't look like they're in a carnival mirror. It was super easy to set up too. My one complaint with Lorex is their app. It just isn't very user friendly and the timeline feature needs an overhaul. I have six Lorex cameras (including the doorbell), and the app is always the problem. This doorbell is great though, and I would recommend getting it."
"I’ve used Lorex hardwired cameras for over 30 years without problems. The WiFi version was nothing but frustration. Difficult connecting to WiFi, never able to connect with support help. I purchased a WiFi flood light camera I returned due to the difficulty connecting to WiFi I didn’t want to try. I will stick to the hardwired systems which I will purchase in the future."
"Overall great product. Picks up good images and motion. Only issue is that sometime the App classic stalls out and needs to refresh before being able to watch video playbacks."
"This product has some significant issues: The first one, which may be a minor one depending on your home, is that it only comes with one chimebox. That means that if you have other chimes located in other areas of your house, you won't be able to hear them anymore. The second one, more significant, is that it is very difficult to add this device to your home network. After multiple attempts, I called their technical support, who told me that I would have to change over my network security protocols to exclusively WPA2 (which is an old standard that is incompatible with modern devices), since the product does not work on any network that uses WPA3 protocols. Even when I did this, I still struggled unsuccessfully to add the device to the network, before finally giving up and asking for my money back -- which Lorex did not agree to. Ultimately, I regret buying this product, and buying it from this company."
"I had it installed by an electrician. I did not get involved with the installation. Yet, the electrician was unable to resolve these issues: 1. It will work with my existing digital chime, but it does NOT play the whole tune. Why? Is there a way to make it play the WHOLE tune? The electrician couldn’t resolve this issue. 2. Also, it needs to be more tilted to the LEFT in order to actually see who is at the door. The included tilt attachment that comes with the doorbell did tilt it slightly, but NOT enough to let me see who is at the door. The electrician couldn’t resolve this issue, either. These are important issues to me. Unless they can be resolved, I certainly wouldn’t buy this doorbell again."
"First of all the view with is horrible. It’s like looking through the peep hole Indian the door. The 4k is more of a joke. Ok why did ubiquiti stop making wireless doorbells. I reckon I’m spoiled. When you’ve seen the good stuff it’s hard to compare"
"The hardware seems fairly decent but the setup process was an exercise in frustration. I kept getting stuck on the "change the device password" step. I use a password manager to generate random passwords but no matter the password, the app would not accept it. I finally used a less than optimal password which was accepted. I couldn't find any documentation on accepted password characters. The app is slow to connect to my doorbell. I have a fairly decent wi-fi signal, so I'm not sure what the issue is but it is always slow. Also, the connection drops out on occasion, so it buffers in the middle of a conversation. I'd image a firmware update might be in order and most certainly an app update."
"This doorbell was not compatible with the lorex camera's we already have."
