I purchased an open-box Lorex
"I purchased an open-box Lorex E871AB-R dual-lens camera through the B2B department. Initially, I had some trouble connecting it to my NVR system, but the technical support team was incredibly patient and worked through troubleshooting with me. When we couldn't get it resolved, they quickly approved a replacement. Diana, the B2B Manager, was also great at following up on my shipment status. The new camera arrived in just a few days, installed seamlessly, and works perfectly. Big thanks to the team for taking care of me!"
