Lorex Connect XC 4K 16-Channel Commercial NVR - 4TB
Key Features:
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The Lorex Connect X Series NVR delivers crystal-clear 4K video with intelligent analytics and scalable storage, helping businesses monitor critical areas, detect threats in real time, and optimize operations with confidence.
Complete Your System
Pair with other X Series products for smarter detection, unified control, and effortless setup.
Lorex Connect X Series 2K+ Dual-Lens PTZ Camera with 30× Optical Zoom (Cable not included)
Become a Partner and Log in to access volume pricing, build your system, and place orders.
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Smart Search
Person Detection
Vehicle Detection
Intrusion Detection
Loitering Detection
Wrong-Way Detection
Parking Area Monitoring
Fire Detection
XC 4K NVR
6 × Mounting Bracket Screws
2 × Mounting Brackets
HDMI Cable
Power Cable
Mouse
2 × Alarm I/O Terminal Block Connectors
8 × HDD Screws
4 × Adhesive Foam Feet Pads
XC 4K 16 Channel NVR
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Overall rating: 3.090909 / 5 from 11 reviews.
Review topics: ["installation","service","system","picture","camera"].
"I have recently installed a 8 camera system and the cameras are working well. My only complaint is that there was no installation instructions or user guide with the camera system. The installation was straight forward but I have not set up the phone remote access yet nor explored accessing or reviewing recordings yet."
"Installation was easy. All cameras worked and we had no problems. Only issue is no documentation (manual) came with the shipment. Otherwise, all was good."
"As my title states, the product works great once it gets going. Now customer service need tons of improvement. Over 8 hours of calling in, transfers and what feel like purposeful hang ups. I was finally able to speak to what I think was a manager and he was able to get my system going easily. Everyone else terrible. Again the system is great but how great can your products be if you customer service is terrible."
"I'm not surprised to receive a review request about the NVR-2TB and not about the Bullet X5 camera NVR is good, setup is intuitive and it seems to be well designed & built. However the X5 Bullet camera lacks focus and details, I can't read stationary license plate! it relies heavily on the built in AI which would give you an overall good quality picture/video, although the pigtail could be re-designed to require a 1/4" hole through the wall instead of 1"+ !! that's 4 times as much!"
"Don't count on technical support to help you with anything. They restrict technical support to over-the-phone only, and then when you call you proceed to get hard-blocked by their AI that can't understand anything you say and just talks in circles over and over and over until you give up. Another company ruining their reputation with bad AI implementation."
"This showed up not working - no power from the PoE ports. Technical support was completely useless and only over the phone - it's an AI bot. I had to call three times to finally get the bot to confirm that a replacement NVR was on the way and that a confirmation email would arrive shortly. After days of waiting, nothing showed up. I've emailed, used the website chatbot, submitted an RMA, and absolutely nothing is happening. This has been two weeks now. I cannot recommend enough that people do not buy Lorex product solely for the possible experience with technical support. I've just given up and purchased another one of these on my own coin to get this job done. 0/10; total fail Lorex. Please contact me, I need this situation resolved now - and please, please give me a real person."
"Put first one in for a business and was a bad experience. The NVR is trash if your lucky enough for them to send you one that works out of the box."
"Where can I purchase the cable for connecting the camera?"
"Been two weeks and still cannot connect the App Numerous calls to tech support. . nobody can figure it out… Elevated to the next level. Will see what happens next!"
"Officially future proofed my house with this NVR system Lorex Connect X5 4K Poe Bullet Cameras. Picture is amazing, response is second to none. Night vision……it looks like the daytime! Cannot say enough good things about this system!"
